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What is NAP consistency?
NAP consistency means your business Name, Address and Phone number look exactly the same everywhere they appear online, from your website to your Google Business Profile to directory listings. When the details don't match, it can confuse both customers and search engines.
In parole semplici
NAP stands for Name, Address and Phone number, and consistency means those three details are identical wherever they're listed online. In plain English: it's making sure your business doesn't look like three different businesses because of small typos.
What should I check first?
Start with your Google Business Profile, then your website footer and contact page, then any directory you remember joining. Write your name, address and phone number down once, exactly as you want them, and copy that version everywhere so nothing drifts over time.
Why does it matter for a small business?
Imagine a customer in Rome finds your old postcode (CAP) on one listing and your current one on another. They might call the wrong number, visit the wrong address, or simply lose trust and move on. Mismatched details also make it harder for Google to confidently confirm your business is real and reliable.
Where do NAP mismatches usually come from?
- Moving premises without updating every old listing.
- Using a slightly different business name on your website than on Google.
- Old directory listings that were never claimed or corrected.
- Typos in your phone number entered once and copied elsewhere.
How do you check your NAP consistency?
Search your business name and look at how your details appear across your Google Business Profile, your website, and any directories you're listed on. Write down any differences you spot, however small, including abbreviations like "St." versus "Street".
How Local SEO AI helps
Local SEO AI gives your business a dedicated brand page with your correct details, booking options and a WhatsApp enquiry button, so customers always have one accurate place to find you, alongside keeping your Google Business Profile up to date.
Domande frequenti
Does NAP consistency affect my local SEO?
It's generally believed to help, since consistent details make it easier for search engines and customers to trust that your listings all refer to the same real business.
What if I've recently moved address?
Update your Google Business Profile first, then work through any other directories or listings you're aware of to match the new address.
Do small differences like abbreviations matter?
They can add up. Try to use the same format for your address and phone number everywhere, even small details like "Rd" versus "Road".
Can a brand page help with consistency?
Yes, having one accurate page you fully control, like a Local SEO AI brand page, gives customers and search engines a reliable reference point.
Is it safe to connect my Google Business Profile?
Yes. You connect through Google's own sign-in screen, so we never see your Google password, and the access key Google gives us is stored encrypted. You can disconnect at any time from your settings or your Google account.
What happens if I run out of credits?
AI actions pause until your monthly credits refresh, or you can top up 500 credits for £12 at any time. Nothing is charged without you choosing it, and any action that fails is refunded automatically.
Can I cancel?
Yes. Cancel during the 14-day free trial (which includes 250 trial credits) and you aren't charged. After your first payment you have 30 days to ask for a full refund. After that, cancelling stops the plan renewing at the end of the year or month you paid for.