AI agent

A named AI agent that answers customers from your real details

Your Brand page can have its own AI agent with a name you choose. Visitors ask about prices, opening times or services by typing or speaking, and it answers only from the details on your Brand page. When someone is ready, it hands over to your WhatsApp. It costs 1 credit per 5 replies.

How does the AI agent work?

  1. 1Switch on the agent and give it a name.
  2. 2It learns from your Brand page: services, prices, hours, FAQs.
  3. 3Visitors type or speak a question.
  4. 4It answers from your details only, or says it doesn't know.
  5. 5Ready customers are handed to your WhatsApp.

Will it make things up?

It is told to answer only from your saved details. If something isn't on your Brand page, it says so and offers WhatsApp. You can read every conversation in the chat log.

What it costs in credits

Agent replies
1 credit per 5 replies
Daily fair-use cap
Yes, to protect your credits

The cost is shown before anything runs. Credits for failed actions come back automatically.

Common questions

Is it on by default?

No. You switch it on.

Can it take bookings?

It points visitors to your booking calendar or WhatsApp.

Does it speak?

Visitors can talk to it using their phone's microphone.

Can I read the chats?

Yes, in the chat log.

What stops it using all my credits?

Per-visitor and daily caps. When a cap is hit it stops and points to WhatsApp.

Which languages?

It replies in the language the visitor writes in where the model supports it.

Related

Ready when you are

Keep your Google profile work in one place.

Compare the three plans, billed in GBP (£), and choose the term that suits your team.