Orders & invoices
Orders land in your WhatsApp. Invoices make themselves.
When a customer taps Order now on your Brand page, the items, quantities and an order number arrive in your WhatsApp. Confirm it in your Orders tab and an invoice is created automatically, ready to share to the customer's WhatsApp in one tap. No payment gateway is needed.
How do WhatsApp orders work?
- 1Switch on the order basket on your Brand page.
- 2Customers add items and tap Order now.
- 3The order arrives in your WhatsApp with an order number.
- 4Open Orders, confirm it, and the invoice is created.
- 5Tap Share to send the invoice to the customer's WhatsApp.
Do I need a payment system?
No. You take payment however you already do: cash, card machine or bank transfer. Issued invoices can't be edited, so your records stay honest.
What it costs in credits
- Receiving an order
- Free
- Creating and sharing an invoice
- Free
The cost is shown before anything runs. Credits for failed actions come back automatically.
Common questions
Does the customer need an account?
No. They just need WhatsApp.
Can I edit an invoice after it's issued?
No. Issued invoices are fixed snapshots, which keeps your records reliable.
Which countries does it work in?
Anywhere WhatsApp works.
Is there a fee per order?
No. Orders and invoices don't use credits.
Can I get a PDF?
Yes, every invoice has a PDF you can share or download.
What about delivery?
Restaurants can offer collection or delivery areas and a minimum order.