Review replies
Reply to every Google review in your voice
Local SEO AI drafts a reply to each Google review in your tone, naming the product or service the customer mentioned and using at most one of your keywords. You send one, send them all, or switch on auto-reply for 4 and 5 star reviews. Each reply costs 1 credit.
How do review replies work?
- 1Connect your Google Business Profile (read and reply permission only).
- 2New reviews arrive in your Reviews inbox with a draft reply already written.
- 3Read it, edit if you like, then tap Send — or Send all.
- 4Switch on Auto-reply and 4 and 5 star reviews are answered for you, spaced out so it never looks like a burst.
What makes the replies sound human?
Each reply uses the customer's first name and the actual product or service they mentioned, so it reads like you wrote it. It uses at most one of your keywords, and about one in four positive replies mentions your town.
Negative reviews get a calm, short reply with no keywords, no town and no selling. Those always wait for you to send.
Can it improve replies I've already posted?
Yes. Open any review and choose “Suggest a better reply”. You see the new version side by side and update it on Google only if you confirm.
Branded review images
Turn a great review into a post image for Google and your Brand page. The words are added by our design layer, never by the AI, so names are never misspelt. In Oslo or anywhere else, it's a quick way to show real feedback.
What it costs in credits
- Drafted or regenerated reply
- 1 credit
- Review image from a template
- 0 credits
- Sending a reply to Google
- Free
The cost is shown before anything runs. Credits for failed actions come back automatically.
Common questions
Do replies go live without me checking?
Only if you switch on auto-reply, and only for 4 and 5 star reviews. Everything else waits for you.
Does it reply to negative reviews?
It drafts a calm reply with no keywords or selling. You decide whether to send it.
Will Google see a burst of replies?
No. Replies are paced a few minutes apart with a daily cap per business.
Can I change the tone?
Yes. Pick a tone in Auto-reply settings; every draft follows it.
What does a reply cost?
1 credit per draft. If the draft fails, the credit comes back automatically.
Can it reply in my keywords?
It uses at most one keyword phrase per reply, only where it reads naturally, and never in negative reviews.